Update issue template to help HWA debugging (#9645)
Signed-off-by: nyanmisaka <nst799610810@gmail.com>
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.github/ISSUE_TEMPLATE/issue report.yml
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.github/ISSUE_TEMPLATE/issue report.yml
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@ -30,9 +30,9 @@ body:
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label: Jellyfin Version
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label: Jellyfin Version
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description: What version of Jellyfin are you running?
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description: What version of Jellyfin are you running?
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options:
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options:
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- 10.8.0
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- 10.8.z
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- 10.8.9
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- 10.7.7
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- 10.7.7
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- 10.7.z
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- 10.6.4
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- 10.6.4
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- Other
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- Other
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validations:
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validations:
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@ -47,13 +47,15 @@ body:
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label: Environment
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label: Environment
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description: |
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description: |
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Examples:
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Examples:
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- **OS**: [e.g. Debian, Windows]
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- **OS**: [e.g. Debian 11, Windows 10]
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- **Linux Kernel**: [e.g. none, 5.15, 6.1, etc.]
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- **Virtualization**: [e.g. Docker, KVM, LXC]
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- **Virtualization**: [e.g. Docker, KVM, LXC]
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- **Clients**: [Browser, Android, Fire Stick, etc.]
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- **Clients**: [Browser, Android, Fire Stick, etc.]
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- **Browser**: [e.g. Firefox 91, Chrome 93, Safari 13]
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- **Browser**: [e.g. Firefox 91, Chrome 93, Safari 13]
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- **FFmpeg Version**: [e.g. 4.3.2-Jellyfin]
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- **FFmpeg Version**: [e.g. 5.1.2-Jellyfin]
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- **Playback**: [Direct Play, Remux, Direct Stream, Transcode]
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- **Playback**: [Direct Play, Remux, Direct Stream, Transcode]
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- **Hardware Acceleration**: [e.g. none, VAAPI, NVENC, etc.]
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- **Hardware Acceleration**: [e.g. none, VAAPI, NVENC, etc.]
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- **GPU Model**: [e.g. none, UHD630, GTX1050, etc.]
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- **Installed Plugins**: [e.g. none, Fanart, Anime, etc.]
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- **Installed Plugins**: [e.g. none, Fanart, Anime, etc.]
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- **Reverse Proxy**: [e.g. none, nginx, apache, etc.]
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- **Reverse Proxy**: [e.g. none, nginx, apache, etc.]
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- **Base URL**: [e.g. none, yes: /example]
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- **Base URL**: [e.g. none, yes: /example]
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@ -61,12 +63,14 @@ body:
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- **Storage**: [e.g. local, NFS, cloud]
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- **Storage**: [e.g. local, NFS, cloud]
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value: |
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value: |
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- OS:
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- OS:
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- Linux Kernel:
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- Virtualization:
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- Virtualization:
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- Clients:
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- Clients:
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- Browser:
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- Browser:
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- FFmpeg Version:
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- FFmpeg Version:
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- Playback Method:
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- Playback Method:
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- Hardware Acceleration:
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- Hardware Acceleration:
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- GPU Model:
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- Plugins:
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- Plugins:
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- Reverse Proxy:
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- Reverse Proxy:
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- Base URL:
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- Base URL:
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@ -84,8 +88,8 @@ body:
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id: ffmpeg-logs
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id: ffmpeg-logs
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attributes:
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attributes:
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label: FFmpeg logs
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label: FFmpeg logs
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description: Please copy and paste any relevant log output. This can be found in Dashboard > Logs.
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description: Please copy and paste recent FFmpeg log output. This can be found in Dashboard > Logs > FFmpeg*.log.
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placeholder: It's important to include the specific codec details. If no FFmpeg logs appear, the file was Direct Played and did not use FFmpeg.
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placeholder: This field is mandatory for debugging hardware transcoding issues. It's important to include the specific codec details. If no FFmpeg logs appear, the file was Direct Played and did not use FFmpeg.
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render: shell
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render: shell
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- type: textarea
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- type: textarea
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id: browserlogs
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id: browserlogs
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